Respect and trust: the key to positive workplace outcomes

Data from Safety Diagnostics reveals that investment in the development of a positive culture results in improved behaviour and better safety outcomes.

Engendering a culture of mutual trust and respect requires a shift away from command-and-control styles of management. Managers need to embrace a looser more empowered environment.

What are the markers of an enabling and productive culture? We took a deep dive into the Safety Diagnostics data bank to find out. This data set is made up of more than 60, 000 individual cases drawn from many projects and companies in the construction sector.

We correlated responses to attitude statements on a five-point agreement scale with simple yes/no questions about behaviour and experience.

The strongest relationships identified were with statements about respect and trust:

I am valued and respected by my line manager
I am valued and respected by my workmates
I am valued and respected by senior managers
I am trusted to do my job safely

Respondents who gave strong agreement to these statements were significantly more likely to report:

Stopping someone who was working unsafely
Reporting something unsafe
Submitting an observation card

Even more interesting were the experiences they were significantly less likely to report:

Working when unsafe
Working when too tired
Using a mobile phone in the wrong place
Experiencing a workplace accident or injury
Hitting underground services
Being blamed unfairly
Witnessing or experiencing bullying or harassment
Feeling at high risk from Stress

These correlations were identified irrespective of age, job type, employment status etc.

The conclusion: if you feel trusted and respected in the workplace you are more likely to engage in positive safety behaviour and less likely to experience negative outcomes.

We also looked at the positive experiences associated with respect and trust. Respondents who gave strong agreement to this statement were also more likely to report:

Receiving positive feedback on safety performance
Being asked for their views on a safety issue
Having an open and honest conversation about safety

Although it is not possible to establish a causal link, it seems clear that engaging with people, asking for their views and praising good work and behaviour is likely to result in a safer workplace.

Updates

Levelling the playing field in construction: International Women’s Day

Posted - 8. Mar .19

Even with a database as large as Safety Diagnostics, with more than 50,000 individual cases, producing robust data on women in the construction industry is challenging. Women comprise around 12%…Read More

Safety is Viral!

Posted - 22. Mar .17

How peer pressure can influence safety attitudes and behaviour   A key attitude statement that is ranked in all Safety Diagnostics attitude survey is “Peer pressure sometimes makes me do…Read More

Safety Diagnostics as a Leading Measure for Construction Safety Planning

Posted - 17. Feb .16

How do you target limited resources to achieve a real improvement in safety performance?  Construction safety planning is often based on rear view mirror thinking. What has gone wrong in…Read More

Young Turks and Old Turkeys: Age Related Risk

Posted - 14. Apr .15

One of the most significant correlations that emerges from the Safety Diagnostics data is the link that exists between the age of respondents and attitudes to safety behaviour and risk.…Read More

Why Parents Matter

Posted - 18. Mar .15

Each Safety Diagnostics survey includes a question in the demographic section that asks respondents whether they are a parent.   This question often draws a suspicious response – ’Is this an…Read More

OUR CLIENTS

Process

Every Safety Diagnostics survey is tailored to suit the needs of individual businesses, reflecting the unique risk environment, safety culture and structure. Initial qualitative work is undertaken at the outset of the survey process in order to develop a research tool that accurately reflects the workforce structure and the risks they face. This initial research phase is undertaken once only and is not repeated on subsequent iterations of the survey.

Surveys

Safety Diagnostics will help you to create a safer workplace by developing an understanding of your team culture and mind-set.

Using a tailored site-based survey procedure, Safety Diagnostics measures attitudes to safety procedures, personal behaviour, team beliefs and safety values among your workforce, both directly employed and subcontracted. Surveys are conducted as a census so that everyone has the opportunity to give feedback through the system. The process is anonymous and the survey is analysed independently.

Find Out More

Benefits

Safety Diagnostics surveys provide a leading measure of safety behaviour. Gain detailed analysis of your workforce with targeted action points to improve behavioural safety goals. Measure the effectiveness of your safety initiatives through a confidential, independent and evidence based process.

Find Out More

Updates

05/10/21 - Respect and trust: the key to positive workplace outcomes

Data from Safety Diagnostics reveals that investment in the development of a positive culture results in improved behaviour and better ...Read More

08/03/19 - Levelling the playing field in construction: International Women’s Day

Even with a database as large as Safety Diagnostics, with more than 50,000 individual cases, producing robust data on women ...Read More

22/03/17 - Safety is Viral!

How peer pressure can influence safety attitudes and behaviour   A key attitude statement that is ranked in all Safety ...Read More

17/02/16 - Safety Diagnostics as a Leading Measure for Construction Safety Planning

How do you target limited resources to achieve a real improvement in safety performance?  Construction safety planning is often based ...Read More